Widerrufsrecht

Returns & refunds
Saffron is a food product, so opened capsules can't be sent back. Our 30-day satisfaction promise still covers you (see below).

Unopened products and wrong items
You can return an order within 30 days of delivery if the package is unopened and in its original condition, or if we sent you the wrong item. Write to us with your order number and photos.

Opened products: 30-day satisfaction promise
If you're not happy with the quality, write to us within 30 days of delivery with photos of the threads and the infusion. We'll review your case and offer a replacement or a refund. You don't need to send the opened product back.

Damaged shipments
If your order arrives damaged, tell us within 48 hours of delivery with clear photos. We'll send a replacement or refund you.

Refund process
Approved refunds go back to your original payment method within 5–10 business days.

Contact
info@zaffirasaffron.com