Shipping & Returns

Shipping

Every Zaffira order is hand-packed in our atelier and dispatched with tracking the same business day, when received before 14:00 CET.

Switzerland

1 – 3 business days · Complimentary on orders over CHF 60 · CHF 4.90 otherwise

European Union

3 – 7 business days · Complimentary on orders over €60 · €5.90 otherwise

United Kingdom

5 – 10 business days · Complimentary on orders over £55 · £6.90 otherwise · Import duties may apply

Rest of World

Available on request — please contact our concierge at info@zaffirasaffron.com

Returns

If for any reason your Zaffira does not meet your expectations, contact us within 14 days of delivery. We will offer a full refund or replacement — no questions, no friction. Saffron must be returned unopened in its original presentation.

Concierge

For private orders, gifting at scale, or any question that requires a human:

Email — info@zaffirasaffron.com
Response time — within 24 hours, every day.